Shipping Policy

Digital delivery

We mentioned in the Shipping Policy that Ananyoo customers can download the themes or templates or websites we design and develop, and we can even upload the Product directly into customer web hosting server space. You can explore our range of accessible WordPress themes and other digital products before you buy.

Because our products and services are digital, there is no physical shipping involved. Everything you purchase from us is delivered electronically, which means there are no shipping charges, no packaging, and no waiting for a courier or postal service. This Shipping Policy therefore describes how your digital product reaches you and what to do if you need help.

Delivery method and timeframe

Depending on the product, delivery is made by email, through a corporate FTP account, by direct upload to your web hosting server, or made available after you log in to your account. Digital products are usually delivered shortly after your order is confirmed, and in most cases access is available within a few hours. If a delivery is delayed for any reason, we will keep you informed by email so you always know the status of your order.

International availability

Since delivery under this Shipping Policy is fully electronic, our products and services are available to customers anywhere in the world. There are no import duties, customs charges or regional shipping fees, and delivery times do not change based on your location. Wherever you are, you receive exactly the same product through the same secure digital channels.

Order confirmation

Once your order is confirmed, you will receive a confirmation email at the address you provided during registration. This email contains the details of your purchase and, where applicable, the download link or access instructions for your product. Please keep this email for your records, as it is your proof of purchase and delivery.

If you have not received your product

If you have not received your product or download link within the expected time, please first check the spam or junk folder of your email account, as automated messages are sometimes filtered there. If you still cannot find it, contact our helpdesk and we will resend your product or arrange delivery as quickly as possible. Please note that, as explained in our Refund Policy, digital products are non-refundable once they have been delivered.

Delivery confirmation and support

Delivery of our services will be confirmed on your mail ID as specified during registration. You may contact our helpdesk at +91 9831076758 for any issues in utilizing our services. Our team is always happy to make sure you can access and use everything you have purchased.